How do I change, amend, or cancel my order?Updated a year ago

In order to maintain a quick turnaround on order processing and shipping, we automate as much of the order fulfillment process as possible. Once an order is placed, it cannot be cancelled or amended.

Any unwanted items after your order has been placed must be returned for a refund by following our Product Returns process. Please note that the cost of this return has to be paid by the customer, unless the item is faulty.