How do I take care of my charging cable, so it lasts a lifetime?Updated a year ago

Cables can break for a couple of reasons. If you avoid those and take good care of your cable, it can last a lifetime.

Mechanical damage: Don’t place your cable at a location where it could be squeezed in a door or drawer, rolled over with an office chair, or crushed under a heavy object. 

Humidity & contamination: Humidity or dirt on the electrical contacts can corrode them*. (You will see black dots/areas appearing on the small conductive pins). It takes only a little humidity for this to happen. 

Make sure to: 

• Never charge your device if it is wet or humid.  
• Unplug your cable from power when not in use. (Especially if in a car or other location with strong variations in temperature and humidity) 
• Don't touch the cable head with wet/humid/sweaty hands. 
• Avoid charging in your bathroom or other humid/damp locations. 
• Check the cable head for stains regularly and if necessary, clean the contact pins before charging.  
• Check your phones charging port regularly and clean it if necessary [Instructions on Youtube]. 

Tip breaking: 

Don’t use the cable head as handle to lift up or hold your device. Especially with a heavy device like an iPad. The cable tip may break, or your device port may wear out.

Excessive bending: 

Cables can also break over time if they are being bent extremely often. Our cables have been specially designed and reinforced with aramid fibers to last more than ten thousand bending cycles under extreme conditions and will rarely fail for this reason. 

Note: Our cables come with a manufacturer’s warranty, and if a cable fails prematurely because of a manufacturing defect we will always replace it.   

*Native Union cables are using only premium materials including the same certified Lightning tips as the ones you will find in original Apple cables. The Lightning tips are purchased only from Apple approved, tightly controlled suppliers to assure a high-quality standard.