This is due to Apple regulations that limit the power for third party magnetic chargers and cables. However, from our internal testing, we actually found that Apple’s own 15W MagSafe Charger only holds 15W power for a few minutes, then decreases
This typically happens when your wireless charger is connected to an underpowered wall charger, such as a laptop USB port or an in-box 5W iPhone charger. Our wireless chargers typically require a wall charger with minimum 10W power. If you’re using a
Also known as inductive charging, it’s another way to charge your smartphone, accessory, or other compatible device. Simply place it on a wireless charging device – it eliminates the need for charging cables. Please check our Is my device compatible
Not at all. An increase in temperature is a normal byproduct of Qi or MagSafe wireless charging. In general, electronics can support much higher temperatures (as compared to what human skin would consider warm or hot), and the devices and chargers
It doesn’t present any particular risk. All of our wireless chargers have been tested by an independent laboratory and have been CE, FCC, and Qi certified.
Wired charging is, and will likely always remain, faster than wireless charging.
Wireless charging doesn’t fall into the category of products that are subject to MFi certification. Therefore, our wireless chargers are not MFi certified, but you can rest assured they will work with all devices listed in the "compatibility" section
No. Wireless charging in general does not support data transfer.
That depends on the design of the case, but all of our wireless chargers are compatible with all of our cases. If your non-Native Union case is simply a protective case, as long as its back panel is no thicker than 3mm, wireless charging should work
A full charge takes approximately 3-5 hours.
Your device should have an indicator or notification to let you know it's charging. If a notification doesn't pop up, check the battery symbol at the top of the screen to see if it indicates that it's charging. In addition, our wireless chargers have
Compatible devices include, but are not limited to: Apple iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, iPhone XR, iPhone SE (2020), iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max (or above) Not sure which iPhone model you have
For the iPhone 8 and above (including iPhone SE 2020), paired with a QC or PD wall charger, it’ll charge your phone at 7.5 Watts. For all non-Apple Qi compatible devices, it’ll charge your device between 5 to 10 Watts (with a supported device and a
As of writing this support article (March 2020), there are 3 models of AirPods. AirPods 1 (also known as AirPods with Charging Case) AirPods 2 (also known as AirPods with Wireless Charging Case) AirPods Pro Only AirPods 2 and AirPods Pro are
Our wireless chargers do not support Apple Watch charging on the pads themselves, however, we do offer Drop XL Wireless Charger (Watch Edition), which includes an Apple Watch charging puck. Alternatively, you can use an Apple Watch charging cable
The white status LED may blink or switch off repeatedly while charging, but this does not affect the charging progress. On AirPods Pro, you can check charging status by tapping on the case. If the LED blinks orange, charging is still in progress. If
This typically happens if the phone is not well centered on the charger (the device’s charging coil is not placed exactly on the center of the charging pad’s charging coil). Please note that a thick phone case, or weak wall charger can further
Wireless charging is sensitive to the alignment of the charging coils (of the charger and the device). The size of the charging coil (~42mm) is actually much smaller than the size of the charging pad, so careful alignment is very important. You
AirPods which have been completely out of battery for several days sometimes stop reacting to wireless charging. In this case, it usually does the trick to remove and place them on the charger again a few times until the AirPods LED turns orange for
Our Clic iPhone cases have a subtle “bumper” so your iPhone screen is not touched when you place it face-down. For much more significant protection, however, we highly suggest pairing your Clic Case with a Screen Protector.